Privacy Policy

Who we are

This service is provided by the learning technologies team within the Learning and Teaching Academy of City of Glasgow College

Our website address is:

What personal data we collect and why we collect it

We collect the minimum information we need to set you up with a WordPress account on this service . Normally just your College email address.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. You should use openly licenced content , or your own images with appropriate attribution.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What cookies are and how we use them, a list of all the cookies used on the Blogging Service and how to opt out of or block non-essential cookies.

A cookie is a small file, typically of letters and numbers, downloaded on to your device when you access certain web pages. Cookie information is then sent back to the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device.

We use several types of cookies for a range of reasons across the blogging service. Some are essential, while others you can opt out of or block. Opting out or blocking some cookies may affect the functionality of the service.

When you leave our blogging service or click on links that lead to external websites we are unable to control what cookies are set in any way. You will need to set your cookie preferences for those sites as well.

How to block cookies

You can restrict or block cookies which are set during your use of the blogging service by changing your browser settings. Some pages may not work if you completely disable cookies, but many third party cookies can be safely blocked.

Check information in your browser’s help section for specific instructions on how to manage cookies. Alternatively, websites such as “All about Cookies” provide comprehensive guidance.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

For processing purposes we share your College email address . There are no other third parties involved.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Is normal College email address which we need for providing you with an account.

Additional information

We will also be gathering statistical information such as IP addresses for the purposes of providing the service. Users could also choose to express personal opinions within a blog which will be stored within the blogging service. You can choose whether to make these blogs publicly available or restrict their access. All of this personally identifying information is stored on Reclaim Hosting Servers .

How we protect your data

We are use Reclaim Hosting as provider of this service which is fully GDPR compiant

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

For European Economic Area (EEA), Reclaim Hosting L.L.C. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Reclaim Hosting L.L.C. may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Reclaim Hosting L.L.C. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Reclaim Hosting L.L.C. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to the United States and process it there only as necessary to provide contractual services to you.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Reclaim Hosting L.L.C. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Reclaim Hosting L.L.C. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Reclaim Hosting L.L.C. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Reclaim Hosting L.L.C.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

As a resident of the European Economic Area (EEA), you have certain data protection rights. Reclaim Hosting L.L.C. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Reclaim Hosting L.L.C. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

What data breach procedures we have in place

These are same as College wide policies.

Information about you: how we use it and with whom we share it

See How we Protect your data

Why we collect your information

The information you provide will be used by the College to create a new WordPress blog and account. This information is also required for the purposes of authentication. This information will already have been disclosed by the users to the College previously and we will be making use of the same information within WordPress. We will also be gathering statistical information such as IP addresses for the purposes of providing the service.

Users could also choose to express personal opinions within a blog which will be stored within the blogging service. You can choose whether to make these blogs publicly available or restrict their access. All of this personally identifying information is stored on Reclaim Hosting Servers and managed within the College.

Why we use information about you

We are using information about you because it is the legitimate interest of the City of Glasgow College to provide a blogging service that will be used to support the teaching, learning and academic engagement activities of the College.

Special categories of personal data such as race, ethnicity, political beliefs etc. are not required in order to provide the blogging service. However, it is conceivable that an individual may choose to disclose information about themselves via a blog that would fall into this category. On that basis the condition of processing this information relates to personal data which are manifestly made public by the data subject. It will always be possible for users to delete this information themselves.

Retention of personal data

It is possible for blog content to be modified and deleted by the author of the content whilst they are a member of staff at the College.

Information used to create your WordPress account will be removed from the Blogging Service when you leave the College.

The length of time for which we hold blog content is dependent on the purpose for which the blog was created.


Personal blogs will be removed when you leave the College – you can export a copy and take with you if blog is a personal reflective one –

On request we will remove comments or postings from other College blogs.

Automated processing and profiling

We do not use individual profiling or automated decision-making processes. We do use analytical data at an aggregate level to profile and monitor the use of the service for the purposes of capacity and availability management and for improving the provision of the service to the College

We will run analytics reports on the service to monitor usage and if you are a blog owner give you tools to run reports of your own. This is high level reporting.